You cannot change the actions in this menu, only the price.

You can only select between 3 to 5 options, so choose wisely!

These settings will be saved to our account, and not the computer.

You can disable or enable the menu altogether, if you wish.

If you would like advice on appropriate pricing, we are always here to help.

You can toggle the Confidential Phone Service (CPS) on and off by clicking the phone icon. Gray means “off,” blue means “on.”

If you hover over the icon, you can click the blue phone number to choose the phone number and edit which chat type you want to accept calls.

If you enable CPS, it will stay on indefinitely, until it is turned off.

This setting is saved to your profile and not to the computer.

Be sure to check this setting before you stream if you are unable to receive calls at your listed number for any reason.

Profile cards with yellow marks indicate that you have notes on your customer.

Clicking this will allow you to Block/Kick the user, and see your most recent note.

You can click “Add/View Notes” to access the classic profile window to see all of your notes.

You can set Quick Responses by clicking the ( + ) symbol below your chat bar.

You can choose a fitting icon and color.

Quick Responses are now saved to your account, and not to the computer.

Feel free to personalize them, but we recommend using them to communicate boundaries and site rules with customers quickly when in a Paid Chat, instead of relying on them to start conversations or drive sales in Guest Chat.